As a Sr. Technical Program Manager you will:
- Join a global team supporting infrastructure and development projects in cloud and data center environments
- Use your technical skills and natural leadership abilities to help define clear project goals and drive projects to a successful conclusion
- Track project and program progress, produce status reports, track project risks and issues, and develop plans to mitigate them through collaboration with partner teams
- Enhance project estimation and team capacity planning processes to ensure consistent and predictable project outcomes
- Be responsible for the enhancement and automation of such processes as Availability Management, Service Metrics Reporting and others as deemed necessary
- Drive a culture of continuous improvement through development and reviews of KPI dashboards related to project delivery and facilitate regular reviews with our partner teams
We re looking for a Sr. Technical Program Manager who:
- Is experienced in managing projects involving modern SDLC methodologies and Agile/Scrum practices
- Has knowledge of SRE, Cloud Engineering, DevOps and Security practices and experience working with leading cloud service providers and data center environments
- Has 4+ years professional experience in a Project Management Office and holds a relevant project management certification
- Has a passion for excellence, and is a natural and analytical problem solver. You should enjoy digging deep to understand issues and like solving hard problems, taking a data-driven approach
- Is a confident communicator and can lead teams to achieve clearly-articulated and measurable outcomes
- Has excellent time management and organizational skills and the ability to manage multiple concurrent projects with cross-team dependencies and conflicting priorities
- Has a strong sense of service ownership and personal accountability, and a well developed bias for action
- Is experienced in Jira, Confluence, Asana, Excel, Project, Tableau and similar tools