Service ownership (design, delivery and production support) of the SaaS offering that protects virtualization and cloud native workloads hosted in the cloud.
Collaborate with engineering leaders, product management and strategic partners to define and deliver on the technical strategy and product vision
Collaborate with escalations, customer support, sales and sales engineering to enable the best customer outcomes - both existing and new acquisitions.
Active mentoring of engineers to enable the best practices and principles of high quality SaaS development. Drive the focus on end-to-end service ownership (discovery, delivery and post production support)
Continuously assess newer and emerging technologies/customer use cases. Play the role of a player/coach with the engineering team to take an idea from proving the concept, prototyping, piloting the feature to finally delivering a generally available solution.
Defines practical architectural, design and coding guidelines as engineering best practices. Focuses on all aspects of engineering - development, quality, performance and security.
Building a data driven culture that focuses on measuring and improving on key metrics defined by the team with a focus on operational excellence through continuous improvement. The metrics should focus on all aspects of the team including, but not limited to the health of the service in production, insights into customer usage, quality, engineering productivity and delivery processes.
Presents at technical conferences, campuses to market Druva s technical edge and excellence
Builds out a strong intellectual property portfolio in the area of expertise.
Desired Skills
15 years or experience in building enterprise class software in the storage / virtualization / infrastructure domain
Understanding of deployment issues in a complex environment (security, networking, load balancers, service dependencies, disaster recovery, etc.)
Security and compliance consciousness
Excellent oral, written communication and executive presence
A high degree of ownership - the ability to determine what needs to be done and make it happen
Passion for collaborative development and support of quality hosted software services
Strong technical leader with excellent communication skills who can collaborate with cross functional technical teams to meet the solution architecture needs of the product.