Role: Technical Trainer OR Product Trainer
Type: Fulltime
Roles and Responsibilities
- Independently lead learning solutions through training life cycle needs analysis, mapping, design, development and delivery
- Work closely with R&D to gain expertise on new products and versions
- Install, upgrade and maintain training VMs
- Deliver virtual courses on Actimize platforms and solutions to customers, partners and employees
- Constitute a point-of-contact for product and professional knowledge needs of trainers worldwide
- Work in a fast-paced environment while completing training projects according to project timelines
- Foster teamwork within a global group, to achieve project and group goals
Requirements:
- Experience in delivering virtual technical training a must
- Ability to conduct virtual training in different time zones other than their own
- Basic experience with databases and SQL
- Good technical skills. Development background advantage
- Should be proactive in solving issues and ability to connect and work with different teams
- Experience in developing technical training materials
- Experience with a Learning Management System (LMS)
- Good understanding of a complex and global business environment
- Excellent analytical, organizational and communication skills
- Self-motivated and independent
- Very high level of verbal and written English
- Working knowledge of Microsoft Word and PowerPoint
- Takes a Can-Do approach and attitude
- Be a quick learner and an excellent team player
- Most importantly should have a zest to learn new things
- Prior experience with the Actimize products advantage