sponsibilities will include but not limited to the following:
Overall day-to-day management of Audio Transcription projects, ensuring the project output meets the agreed quality, budget and timeline as agreed with clients.
Responsible for operational activities relating to transcription; including workflow, quality control/management, productivity, turnaround times, interface monitoring for transcribed reports and client relations management.
Work closely with Sr. Project manager to understand project feasibility and help in budgeting, timelines, resource planning and execution.
Completes accurate grammatical, typographical, and compositional reviews and corrections within short timelines
Deliver quality as per the process parameters for Transcriptions and QCs.
Ensure compliance to organizational standards, including safety standards and client or customer communications.
Work with cross functional teams to understand the project requirement and to execute a holistic strategy and delivery plan and then own overall responsibility for the successful execution of the project.
Managing deadlines, multitasking, and maintaining high production and quality standards. Being responsible to achieve project success parameters.
Support business development by providing input on project proposal submissions, close new contracts, calculate financial viability and scope of work.
Actively work towards the improvement of processes and automating relevant reports.
Monitor and provide feedback to managed staff to effect improvements in organizational goals.
Review and filter applications for potential new hires.
Assist in interviewing applicants and confer with senior-level management on hiring process.
Skill requirements
Experience working on audio transcription projects in the past.
Knowledge of Manual transcription tools and ASR engines.
Knowledge of Punctuation, Comprehensive Understanding of Grammar and Spelling Intricacies
Recognizing and removing all discrepancies to create a flawless transcription.
Experience with working in a high-volume distribution center environment
Proven ability to perform data driven analyses including problem statement, data discovery, and result communication
Quality oriented with high attention to detail
Passionate about technology, self-learner who keeps abreast with latest developments.
Excellent presentation and communication skills; Comfortable explaining technical topics to non-technical users
Team player who can work autonomously and is self-motivated to deliver quality results in a timely manner
Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously. Must be comfortable in ambiguity and constantly evolving environment
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team