Do you have a passion for algorithms and online education that can empower millions of NxtWave users? Are you up for new challenges and always have creative ideas that you can't bring into your current work? Then you should join NxtWave as a content coordinator.
As a content team leader, you will work with the NxtWave team to make a significant contribution that helps our users grow and land their dream job. You must be detail-oriented, a leader, and an excellent communicator who can collaborate closely with members from different departments to produce high-quality content.
If you have creative ideas about how to engage our audience online and have experience producing new content types, wed like to meet you. Ultimately, you will ensure our web content is on brand and adds value to existing and potential customers
Responsibilities
- Coordinate with key members from different departments
- Identify gaps in our content and build new content roadmap
- Maintain the quality of NxtWave content including fix content-related bugs, identify and make enhancements to existing content. Provide technical support to content-related issues
- Plan, schedule, and ensure that content is published on time, with high quality, and conforms to our standards
- Train, guide, on-boarding new employees; familiarizing them with our content creation tools and guidelines; providing feedback on published content; and helping them troubleshoot platform obstacles in their content creation, make sure they are successful in the team
- Ensure all content are up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines
- Manage team members' performance
- Check and monitor published content for quality issues and provide tech support in content-related areas, internally or externally
Prerequisites and Skills
- Must have excellent communication skills
- An effective leader that can own the responsibility of leading a team
- Ability to work in a fast-paced environment with a team and deliver high-quality work on tight schedules
- Strong command of the English language: an eye for detail, meticulous grammar, and proofreading skills
- Has basic graphics skills, can produce simple images/charts to help explain ideas in problem descriptions
- Knowledge of programming language and technical terminology would be an additional advantage