UG :- - Not Required
PG :- - Not Required
No of position :- ( )
Post :- 19th Feb 2022
2. Has exposure in Supporting & performing Minor enhancements of applications developed using technologies like C++
3. Extensive knowledge on Unix/Linux.
4. Poses knowledge on Unix Shell Script ,PERL & SQL.
5. Good to have people who have worked on Support Projects.
1. Resolve Incidents & Service request for the application supported
2. Proactively plan the Upgrades & outages for the application supported
3. Perform enhancements to the applications developed using C++
4. Drive Automation and Standard Operating Procedures as part of left-shift
5. Effort Estimation and planning for enhancements & Bug fixes
6. Drive CSI and Innovation from Onsite
7. Help with setting up new processes for Incident, Change , Problem and Release for new applications add to the scope
8. Poses Good knowledge on SQL or any relational DB.5. Good to have people who have worked on Support Projects.
9. Coordinate with offshore & Onsite team & Client vendor team to perform root cause analysis
10. Drive issue call – P1, P2 like critical incident management & escalate to the higher management when required