The Sr Engineer IT Infrastructure Engineering is responsible for the design, engineering, implementation, deployment, documentation, testing, and ongoing capacity planning of infrastructure solutions, such as hardware, software, and systems configuration solutions. The Sr Engineer IT Infrastructure Engineering is a seasoned individual contributor on one or more project/work teams with expert knowledge of job area.
Essential Duties and Responsibilities – (Key Activities)
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
- Leads the Implementation of Alerts and Configuration - Customize alerting tools based on application specific thresholds; Enable business transaction monitoring
- Evaluates the impact of proposed or required changes which may be highly complex in nature (internally and by vendors) especially in the areas of hardware, software, performance, maintenance and cost; provide recommendations to management with an impact assessment.
- Responsible for solution documentation in support of operational readiness, may include training, process development and explanation of standards.
- Responsible for setting standards for hardware, software and configuration management.
- Contributes to proofs of concept for technology solutions.
- Serves as an escalation point for operations (Tier 3 support) for highly complex solution resolution, and responsible for root cause analysis (may involve on call rotation).
REQUIRED QUALIFICATIONS
Education –
- Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.
Experience –
- Typically, a minimum of 7+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.
Technical Skills and Knowledge –
- Experienced in API integrations
- Demonstrated proficiency PHP scripting for maintaining and enhancements to our internal tools
- Demonstrated proficiency in the implementation and maintenance of global integrated infrastructure solutions.
- Understanding of project management lifecycle from conception through implementation.
- Relevant proficiency and technical knowledge of Operating Systems/Applications infrastructure technologies.
- Demonstrated proficiency and technical knowledge of infrastructure technology communications/protocols –TCP/IP and other relevant protocols.
- Demonstrated proficiency with relevant programming / scripting and source code management.
- Demonstrated proficiency with command line and interactive shells.
- Demonstrated proficiency with application and network monitoring / visualization tools.
- Demonstrated proficiency in analytical and problem solving skills with ability to correlate cross-platform technologies.
- Experience with the software development life cycle from conception through implementation.