Required Skills

Oracle databases MS SQL Database Windows operating systems

Work Authorization

  • US Citizen

  • Green Card


  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

Employment Type

  • Permanent Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 24th May 2022


Technical Support Engineer

Remote with 20% travel/onsite

Long Term Contract/Fulltime



Client is looking for a talented Software Support Engineer to provide remote, second level customer support with Client's Global Software Organisation. The work schedule for this opening is rotating 12-hour night shifts, four nights on and four nights off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. The employee can be based anywhere in the United States (remote/work from home position).


This is What you Will Do in This Role: 



  • Assist project and technical engineers in integration of new systems
  • Assist technical and development personnel in application quality testing
  • Work on site to install, commission, and test installation of material handling solutions
  • Provide specified technical support to customers on-site
  • Troubleshoot server hardware, Ethernet networks and other peripherals such as printer
  • Review Sales and Estimating Functional Specifications documentation
  • Travel approximately 20% of the time to different customer locations and Client locations in the United States
  • Participate in an on call rotation during non-business hour



What We Are Looking For:


  • Bachelor's Degree (Computer Science, Software Engineering, or related field) 
  • At least 2 years' experience in software, network and/or hardware engineering positions (preferably in Material Handling Industry)
  • Experience with Oracle databases
  • Experience with MS SQL Database
  • Experience with Windows operating systems

Company Information