Required Skills

SalesForce Business Analyst

Work Authorization

  • Us Citizen

  • Green Card


  • H1B Work Permit

Preferred Employment

  • Corp-Corp

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 8th Dec 2021


Overall 8-10+ years of experience

•            Exposure to Life sciences/ healthcare ; with service cloud knowledge is a MUST.

•            Understand the business requirement and convert it to Technical Specification which helps the developer to write the code.

•            Expert Level understanding of CRM and its development life cycle.

•            Understands the technical environment and product architecture so as to convert functional requirement to technical requirement.

•            Strong communication and presentation skills

•            Strong documentation skills including creation of BRD's, FRD's, Use Case Diagrams, Screen and Report Mock-ups, process flow diagrams, and other artifacts

•            Possess comprehensive understanding of CRM business process related to Campaign Management, Lead Management, Opportunity Management, and Case Management.

•            Aware of platform-specific design patterns and limits

•            Experience in methodologies such as Agile/SCRUM

•            Familiarity with platform.

•            Responsible for documenting user stories/requirement specification

•            Experience with project and development lifecycle methodologies.

•            Provide necessary detailing to engineering team on requirements

•            Should be able to capture nonfunctional requirements

•            "Should be capable of performing everything that Business Analyst should perform in addition to following responsibilities.

•            Experience in automation of Lead management and Case Management.

•            Productive contributor to team projects and self-managed tasks with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.

•            Working experience in identifying, new SFDC features and functions to meet the business requirements


Company Information