Ability to generate, retrieve, and analyze complex trace files required to troubleshoot and fix application issues, such as SQL, PeopleCode, Application Engine, COBOL, etc.
Strong English verbal and written communication skills, with the ability to tactfully resolve conflict
Ability to be persuasive and influence customer relationships in a positive direction
Transferrable skills with reasonable capability to work in PeopleSoft applications outside of established skill set
Development skills using App Designer and other delivered PeopleSoft tools
Extreme focus on Client satisfaction
Desired Qualifications
Ethical, with highest standards of integrity and accountability
Ability to think critically and make clear and well-reasoned decisions
Self-starter who can take initiative with process improvement
Well-developed presentation and communication skills; effective working with clients
Ability to multitask multiple projects, issues, and tasks
**Weekend and evening availability may be requested