US Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 11th May 2022
• Support Lead Analyst in managing activities related to integration:
o Manage interim job requisition request process (creating requisitions with default values and communicating to hiring managers and recruiters)
o Support transition of requisitions from Taleo to Workday, as needed
o Audit new requisitions in Workday and closing requisitions in Taleo to ensure compliance
o Develop and execute functional testing scenarios for change requests, system enhancements and releases
o Develop and maintain process documentation, training content, and help guides
• Other Duties may include:
o Maintain testing and change management documentation to satisfy company’s internal and external audit controls
o Complete user audits and summarize findings for remediation
o Participate in Workday major release review and testing by identifying impact/enhancement opportunities associated with new release features/functionality
o Provide Tier 1 & Tier 2 user support to global Workday Recruiting users; troubleshoot user issues, track and analyze user issues, recommend opportunities for process or operational improvements
Please note: This is not a technical role and will involve limited configuration, if any. This role is more focused on functional user support and functional testing.
Qualifications & Experience:
• Bachelor's degree
• 2+ years of HR technology and production user support experience; at least 1 year experience in Workday Recruiting required
• Strong written and verbal communication skills in English
• High customer service focus and strong focus on end user experience
• Detail oriented and strong analytical skills
• Experience with global user base/support preferred
• Adaptable, with the ability to work in a fast-paced, agile environment