Ability to work with business and technology users to elicit requirements and refine mapping documents
Offshore coordination
Very good analytical and debugging skills.
Good-to-Have:
Flexible work timings (mainly support PST hours)
Excellent Communication Skills to work with Business Partners
Participate in day-to-day aspects of a formal Agile/Scrum process, including contributing to Agile meetings (backlog, planning, review, retrospectives, and daily stand-ups).
Experience with ITSM tools like Sevice-Now
Must be able to work with Business Customers, Line Managers, Project Managers, Business Analysts and Subject Matter Experts (SMEs) in a professional and collaborative manner to define strategies and implementation approaches