Required 8-12 years of SAP Basis support consultant with S4/Hana preference and having implementation & support experience.
Work on Application Support and Project Delivery on the following areas:
- SAP Performance Monitoring
- SAP Performance Tuning
- Solution Manager configuration and utilization
- SAP Transport Management
- SAP System Client copy, refresh, license management
- Security parameter management
- Configuration of SAP Routers
- SAP Traces and logs
- Workload balancing
- SAP Correction
- SAP Job maintenance
- SAP Backup
- System landscape configuration and operation
- SAP Data administration
- SA Kernel maintenance
- SAP Patch management
- SAP Router Maintenance
- SAP data and Business Document archiving maintenance
- Manage end to end resolution of Major Incident (Priority 1 and 2) and determine Root Cause
- Closely collaborate with client’s 3rd party vendors supporting Infra and other systems connecting to SAP
- Knowledge and experience in Basis HANA
- Deliver hands-on day to day SAP global production support, including the coordination with team members, external consultants, and SAP OSS
- Work with key business users to configure and modify SAP to meet business requirements using Best Practices
- Should be strong in information system development life cycle methodologies, software testing and change control processes
- Lead all Basis related activities from onshore and co-ordinate with the offshore support team
- Must have flexibility to provide on-call production/project support during off-hours
- Excellent written and verbal communications skills with the ability to effectively communicate with business users, stakeholders, technical teams, and various levels of management