• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 30th Jul 2022

ROLE AND RESPONSIBILITIES 

Applicant, if selected, will be responsible as AWS connect developer who will be developing complex multi and omni channel contact center solutions, ideally SaaS (Software as a Service) in the cloud and IVR Call flows within AWS Connect Platform, call routing, and configuration of Amazon Connect environment 

BASIC QUALIFICATIONS 

Overall, 6-8 years’ experience as an Information Technology Professional 5+ years hands-on experience building complex multi and omni channel contact center solutions, ideally SaaS (Software as a Service) in the cloud

1-3 years’ experience building IVR Call flows within AWS Connect Platform, call routing, and configuration of Amazon Connect environment 

Expertise in Python and node.js programming languages 

Hands-on experience with Amazon Web Services such as Lambda, S3, Lex, etc. 

PREFERRED SKILLS 

DevOps experience develop and maintain IVR code, manage CI/CD pipelines for deployment into various environments 

Strong verbal and written communication skills, excellent organizational and prioritization skills 

Analytical and problem-solving skills are required to clarify, analyze and investigate organizational needs, identify potential roadblocks and develop viable, working, and cost-effective solutions