SAP System Client copy, refresh, license management
Security parameter management
Configuration of SAP Routers
SAP Traces and logs
Workload balancing
SAP Correction
SAP Job maintenance
SAP Backup
System landscape configuration and operation
SAP Data administration
SA Kernel maintenance
SAP Patch management
SAP Router Maintenance
SAP data and Business Document archiving maintenance
Manage end to end resolution of Major Incident (Priority 1 and 2) and determine Root Cause
Closely collaborate with client’s 3rd party vendors supporting Infra and other systems connecting to SAP
Knowledge and experience in Basis HANA, Oracle, DB2 and S4Hana
Deliver hands-on day to day SAP global production support, including the coordination with team members, external consultants, and SAP OSS
Work with key business users to configure and modify SAP to meet business requirements using Best Practices
Should be strong in information system development life cycle methodologies, software testing and change control processes
Lead all Basis related activities from onshore and co-ordinate with the offshore support team
Must have flexibility to provide on-call production/project support during off-hours
Excellent written and verbal communications skills with the ability to effectively communicate with business users, stakeholders, technical teams, and various levels of management