• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st Jun 2022

The Virginia Department of Elections (ELECT) is seeking a resource to work with Customers in the following areas:
* Explain and review detailed workflow processes with Customers via phone, email, and web conference
* Facilitate working sessions with Customers as they interact with ELECT systems
* Analyze reports and system data to evaluate progress and determine next steps
* Research issues and collaborate with technical and business resources to identify and implement appropriate resolutions
* Communicate status of activities, issues, and risks associated with Customer Service activities

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceExcellent communication and coordination skillsRequired10YearsAbility to analyze reports and determine next stepsRequired5YearsAbility to learn new software applications within a short period of timeRequired5YearsExpert facilitation and customer service skillsRequired10YearsKnowledge of the Jira toolDesired1YearsExperience working as a business analyst within the information technology environmentRequired5Years